Multiple Levels of Support to Gain Maximum Value

Uniquely skilled marketing technologists fully support the MarketingPlatform™.   Multiple levels of service provide the flexibility you need as you on board and expand your use of the platform.  Everything you need to maximize the value of your MarketingPlatform™ -- from designing for relevancy to answering user questions.   

Help Desk and Support

MarketingPlatform™ includes the support you need to keep your marketing team executing efficiently.  Support includes ensuring daily data cleansing, answering system usage questions, management of automatic data feeds and identification of data problems. The Support Team is also there to help you make the best use of your system and can help you with the systems ongoing enhancements.

Technical Consulting

Expand your platform for broader use.  The Technical Consulting Group advises you on new ways to configure your MarketingPlatform™ which allows greater functional solutions based on your individual requirements.  Technical Consulting can also recommend various campaigns or contact optimization programs.

Custom Development

Your MarketingPlatform™ can be leveraged to support many business processes unique to your organization. 

Training

The MarketingPlatform™ is very intuitive and user friendly.  To ensure that you get the most out of the MarketingPlatform™, training on any aspect of the system is available.  Training packages range from on-premise to web-based and can be designed to meet your specific needs.